Method and system for installing software

ABSTRACT

Method and system are disclosed for providing multiple installations of a software application. The method/system creates an installation template from a single correct or “golden” installation of the software application and uses the installation template to produce additional installations of the software application. In one embodiment, any references to a specific host or computing system in the files or directories of the installed software application are replaced with a temporary variable in the installation template. The installation template may then be stored on a designated server and uploaded to any computing system needing a new installation of the software application. Once uploaded, the variable is replaced with system-specific references to complete the new installations. Since the installations are produced from the installation template and not from floppy disks or CD-ROMs, the process takes significantly less time.

TECHNICAL FIELD

The disclosed embodiments relate generally to software applications andparticularly to a method and system for installing the softwareapplications on multiple computing systems.

BACKGROUND

Advances in software programming and computing technology have madeincreasingly sophisticated and feature-rich software applicationsavailable to consumers and businesses alike. These powerful softwareapplications provide a growing list of benefits in terms of improvedaccuracy, efficiency, and convenience for numerous tasks performed on aregular basis. Industry indicators predict that this trend is likely tocontinue and may even accelerate in the years ahead.

However, as software applications become more sophisticated, theirinstallation and maintenance become correspondingly more difficult.E-commerce and online transaction-related software applications areparticularly unwieldy in terms of size and complexity. Consequently,most companies retain a highly-trained technical support group ordepartment dedicated to setting up and supporting various softwareapplications used within their organizations. Users who need a softwareapplication may simply submit a request through the appropriate channelslisting their specific requirements. The technical support departmentthereafter prepares the needed computing system (i.e., hardware andoperating system), installs the requested software application, andpresents the completed installation to the users.

An example of the procedure described above is illustrated in FIG. 1 viaa system 100. A user 102 of the system 100 begins the procedure bysubmitting a request for a particular software application throughdesignated channels to an organization's technical support department.Technical support personnel then obtain an appropriate computing system104 a, 104 b, or 104 c for installation of the requested softwareapplication, perform the installation, and test the installed softwareapplication to ensure proper operation. The installations are usuallyperformed manually by inserting one or more portable media 106 (e.g.,floppy disks or CD-ROMs) into an appropriate disk drive of the selectedcomputing system 104 a, 104 b, or 104 c, usually one disk at a time.After the installation is complete, the technical support personneleither physically deliver the computing system 104 a, 104 b, or 104 c tothe user or else make it available over a network connection (notexpressly shown).

A drawback of the above procedure is that every request for the softwareapplication must be installed from the beginning on each computingsystem 104 a, 104 b, and 104 c via the portable media 106. Even forhighly-trained technical support personnel, such a procedure is oftenfraught with potential problems and delays. For example, in addition tothe lengthy installation time required, hardware and/or softwareincompatibilities may exist (e.g., a resource conflict between theoperating system and the software application). Furthermore, thesoftware application may require one or more patches or fixes, sometimesin a certain sequence or order, that can add to an already longinstallation time. Moreover, there may sometimes be human errors, suchas clicking the wrong button, striking the wrong key, inserting thewrong disk, and so forth, that frequently lengthen the installation timeeven more. All of these problems are exacerbated when the softwareapplication is large, complex, and is required to be installed numeroustimes on multiple computing systems.

Accordingly, what is needed is a more efficient way to make a softwareapplication available on multiple computing systems without having toinstall the software application from the beginning via floppy disks,CD-ROMs, or other portable media for each computing system.

SUMMARY

The disclosed embodiments are directed to a method and system forproviding multiple installations of a software application. Themethod/system creates an installation template from a single correct or“golden” installation of the software application and uses theinstallation template to produce additional installations of thesoftware application. In one embodiment, any references to a specifichost or computing system in the files or directories of the installedsoftware application are replaced with a temporary variable in theinstallation template. The installation template may then be stored on adesignated server and uploaded to any computing system needing a newinstallation of the software application. Once uploaded, the variable isreplaced with system-specific references to complete the newinstallation. Since the installations are produced from the installationtemplate and not from floppy disks or CD-ROMs, the process takessignificantly less time.

In general, in one aspect, the embodiments are directed to a method ofdistributing multiple instances of a software application over anetwork. The method comprises creating an installation template of asoftware application, the installation template containing configurationdirectories and configuration files for the software application. Themethod further comprises using one or more software tools to transferthe installation template to a computing system over a network, retrievethe configuration directories and the configuration files from theinstallation template, and insert in the configuration directories andthe configuration files any computing system-specific referencesrequired by the software application with respect to the computingsystem.

BRIEF DESCRIPTION OF THE DRAWINGS

The foregoing and other advantages of the invention will become apparentfrom the following detailed description and upon reference to thedrawings, wherein:

FIG. 1, previously described, illustrates a system for installingmultiple instances of a software application according to the prior art;

FIG. 2 illustrates a system for installing multiple instances of asoftware application;

FIG. 3 illustrates a computing system for installing multiple instancesof a software application;

FIG. 4 illustrates another system for installing multiple instances of asoftware application;

FIG. 5 illustrates an installation tool for installing multipleinstances of a software application; and

FIG. 6 illustrates a method for installing multiple instances of asoftware application.

DETAILED DESCRIPTION

Following is a detailed description of illustrative embodiments withreference to the drawings wherein the same reference labels are used forthe same or similar elements. As used throughout this description andthe claims, the terms “a” and “an” are intended to mean “one or more.”

As mentioned above, existing procedures for installing multipleinstances of a software application, particularly a large and complexsoftware application, are inefficient and fraught with potentialproblems and delays. Various embodiments provide a method and system formore efficiently installing software applications. A correct or “golden”(i.e., error-free) installation of a software application is used tocreate an installation template. The installation template may then beuploaded to any computing system requiring a copy of the softwareapplication. Since the installation template is based on acorrectly-installed instance of the software application, all subsequentinstallations made from the installation template are also correct. Andsince the subsequent installations are made from the installationtemplate, the process takes significantly less time.

FIG. 2 illustrates a system 200 that may be used for providing multipleinstallations of a software application. The system 200 includes atechnical support computing system 202 (also referred to herein as atemplate server) connected to a number of user computing systems 204 a,204 b, and 204 c over a network 206. A software application is installedfrom the portable media 106 onto the template server 202 (e.g., bytechnical support or other appropriate personnel) instead of one or moreof the computing systems 204 a, 204 b, or 204 c. The installed softwareapplication is subsequently used to create an installation template fromwhich further installations of the software application may beperformed. The installation template may then be transferred to eachuser computing system 204 a, 204 b, or 204 c as needed over the network206 to install the software application. Such an arrangement allowsadditional installations of the software application to be created onthe user computing systems 204 a, 204 b, and 204 c, perhaps withoutresorting to the portable media 106.

FIG. 3 illustrates the template server 202 in more detail. In theimplementation shown, the template server 202 includes a bus 300 orother communication mechanism for communicating information and aprocessor 302 coupled with the bus 300 for processing information. Thetemplate server 202 also includes a main memory 304, such as a randomaccess memory (RAM) or other dynamic storage device, coupled to the bus300 for storing computer-readable instructions to be executed by theprocessor 302. The main memory 304 also may be used for storingtemporary variables or other intermediate information during executionof the instructions to be executed by the processor 302. The templateserver 202 further includes a read-only memory (ROM) 306 or other staticstorage device coupled to the bus 300 for storing static information andinstructions for the processor 302. A computer-readable storage device308, such as a magnetic disk or optical disk, is coupled to the bus 300for storing information and instructions for the processor 302.

The template server 202 may be coupled via the bus 300 to a display 310,such as a cathode ray tube (CRT), for displaying information to a user.An input device 312, including, for example, alphanumeric and otherkeys, is coupled to the bus 300 for communicating information andcommand selections to the processor 302. Another type of user inputdevice is a cursor control 314, such as a mouse, a trackball, orcursor-direction keys for communicating direction information andcommand selections to the processor 302 and for controlling cursormovement on the display 310. The cursor control 314 typically has twodegrees of freedom in two axes, a first axis (e.g., x) and a second axis(e.g., y), that allow the device to specify positions in a plane.

The term “computer-readable instructions” as used above refers to anyinstructions that may be performed by the processor 302 and/or othercomponents. Similarly, the term “computer-readable medium” refers to anystorage medium that may be used to store the computer-readableinstructions. Such a medium may take many forms, including, but notlimited to, non-volatile media, volatile media, and transmission media.Non-volatile media include, for example, optical or magnetic disks, suchas the storage device 308. Volatile media include dynamic memory, suchas main memory 304. Transmission media include coaxial cables, copperwire and fiber optics, including wires of the bus 300. Transmissionmedia can also take the form of acoustic or light waves, such as thosegenerated during radio frequency (RF) and infrared (IR) datacommunications. Common forms of computer-readable media include, forexample, a floppy disk, a flexible disk, hard disk, magnetic tape, anyother magnetic medium, a CD-ROM, DVD, any other optical medium, punchcards, paper tape, any other physical medium with patterns of holes, aRAM, a PROM, an EPROM, a FLASH-EPROM, any other memory chip orcartridge, a carrier wave, or any other medium from which a computer canread.

Various forms of the computer-readable media may be involved in carryingone or more sequences of one or more instructions to the processor 302for execution. For example, the instructions may initially be borne on amagnetic disk of a remote computer. The remote computer can load theinstructions into its dynamic memory and send the instructions over atelephone line using a modem. A modem local to the template server 202can receive the data on the telephone line and use an infraredtransmitter to convert the data to an infrared signal. An infrareddetector coupled to the bus 300 can receive the data carried in theinfrared signal and place the data on the bus 300. The bus 300 carriesthe data to the main memory 304, from which the processor 302 retrievesand executes the instructions. The instructions received by the mainmemory 304 may optionally be stored on the storage device 308 eitherbefore or after execution by the processor 302.

The template server 202 also may include a communication interface 316coupled to the bus 300. The communication interface 316 provides atwo-way data communication coupling between the template server 202 andthe network 206. For example, the communication interface 316 may be anintegrated services digital network (ISDN) card or a modem used toprovide a data communication connection to a corresponding type oftelephone line. As another example, the communication interface 316 maybe a local area network (LAN) card used to provide a data communicationconnection to a compatible LAN. Wireless links may also be implemented.In any such implementation, the communication interface 316 sends andreceives electrical, electromagnetic, optical, or other signals thatcarry digital data streams representing various types of information.

In one embodiment, a software application 318 is installed on thetemplate server 202, for example, on the storage device 308. Theinstalled software application 318 may then be used to create aninstallation template 320 from which subsequent installations of thesoftware application 318 may be made. The installation template 320 maythereafter be transferred to each user computing system 204 a, 204 b, or204 c as needed over the network 206 to install the software application318. Such an arrangement allows additional installations of the softwareapplication 318 to be created on the user computing systems 204 a, 204b, and 204 c, perhaps without resorting to the portable media 106 (seeFIG. 1).

The installed software application 318 is preferably a correct or“golden” installation, meaning that it has been tested and observed towork properly and that all needed patches, fixes, modifications, andcustomizations have been applied. The use of a “golden” installationensures that the installation template 320 is correct and thatinstallations of the software application 318 based on the installationtemplate 320 are also correct. To this end, the installation of thesoftware application 318 is preferably performed manually from originalportable media 106. Although this task is tedious and time-consuming, itneed only be performed correctly once to create the installationtemplate 320. It is also possible to install the software application318 from, for example, a set of installation files stored on anapplication server (not expressly shown). If necessary, atrial-and-error approach may be used and the installation repeated untilthe software application 318 is determined to be correctly installed.(i.e., a “golden” installation).

In some cases, the installation of the software application 318 mayproduce one or more custom files and/or directories that are specific tothe host computing system (i.e., the template server 202). The term“directories” as used herein refers to all types of directories,including main directories and sub-directories. Certain enterpriseintegration software applications, for example, WebSphere™ fromInternational Business Machine (IBM) Corp., create directories thatcontain the name of the host computing system in the directories (e.g.,“/WebSphere/AppServer/ . . . /ServerA/ . . . ”). One or more files forthese software applications, including the configuration files, may alsocontain references to the host computing system. An example of aWebSphere™ directory listing taken using a standard “dir” command isshown in Example 1, where some of the directories have been truncatedfor economy of the description.

/opt/WebSphere51/DeploymentManager/temp/testopslasjtManager

/opt/WebSphere51/DeploymentManager/logs/preload

/opt/WebSphere51/DeploymentManager/installedApps/testopslasjtNetwork

/opt/WebSphere51/DeploymentManager/config/temp/cells/testopslasjtNetwork/nodes/. . .

/opt/WebSphere51/DeploymentManager/config/temp/cells/testopslasjtNetwork

/opt/WebSphere51/DeploymentManager/config/cells/testopslasjtNetwork/nodes/testopslasjt. . .

/opt/WebSphere51/DeploymentManager/config/cells/testopslasjtNetwork/opt/WebSphere51/. . .

/opt/WebSphere51/DeploymentManager/bin/wsinstance/configdefaults/cells/testopslasjt. . .

/opt/WebSphere51/AppServer/logs/preload

/opt/WebSphere51/AppServer/installedApps//opt/WebSphere51/AppServer/config/temp/cells/testopsllsjtNetwork/nodes/testopslasjt

/opt/WebSphere51/AppServer/config/cells/testopsllsjtNetwork/nodes/testopslasjt

/opt/WebSphere51/AppServer/config/backup/base/cells/testopslasjt/nodes/testopslasjt

/opt/WebSphere51/AppServer/config/backup/base/cells/testopslasjt

/opt/WebSphere51/AppServer/bin/wsinstance/configdefaults/cells/testopslasjt/nodes/. . .

/opt/Web Sphere51/AppServer/bin/wsinstance/configdefaults/cells/testopslasjt

Example 1

As can be seen from the above example, a number of directories havenames that contain a reference to a specific computing system, namely,“testops1asjt.” Therefore, for software applications such as WebSphere™,the installed software application 318 must be generalized before theinstallation template 320 is crea2erjted. This means that references toa specific computing system (e.g., the template server 202) may betemporarily replaced with a generic reference (e.g., “RICK”) or variable(e.g., “X”) before creating the installation template 320. The genericreference or variable may then be replaced with the name of one of theuser computing systems 204 a, 204 b, or 204 c (e.g., Server A, Server B,Server C, etc.) when the installation template 320 is used to installthe software application 318 on that user computing system.

In one embodiment, the template server 202 further includes one or morescripting routines 322 stored, for example, on the storage device 308,that are designed to remove specific references to the host computingsystem. The scripting routines 322 may reside on the template server 202as shown in this example, or they may reside on some other computingsystem, then executed on the template server 202 over the network 206.When executed, the scripting routines 322 may recursively search throughthe directory names of the installed software application 318 lookingfor any computing system-specific directory names. The scriptingroutines 322 also search the content of all files for computingsystem-specific references in the files. The scripting routines 322thereafter search for the found references, if any, and replace themwith a temporary generic reference or variable.

An example of a PERL language scripting routine 322 for compressing theinstalled files of the software application 318 and for searching andreplacing computing system-specific references in the files anddirectories of the software application 318 in a UNIX-based operatingsystem is shown in Example 2 below. The various commands and statementsused in such a scripting routine are believed to be well-understood bythose having ordinary skill in the art and will therefore not bedescribed in detail here. Other scripting routines for other operatingsystems (e.g., Solaris, Linux, Windows, DOS, etc.) running on thetemplate server 202 may also be used without departing from the scope ofthe invention. Although the compression and file name and directory namesearches have been combined in Example 2, it is certainly possible tocreate separate scripting routines 322 for the compression and the filename and directory name searches without departing from the scope of theinvention. When searching and replacing directory names, the scriptingroutines 322 may proceed through the directory structure in reverseorder (i.e., deepest sub-directories first). Otherwise, one or morechild directories may not be accessible once the parent directory nameshave been changed.

#!/usr/bin/perl ############################################# ## Thisscript creates the tar ball install      ### ## template and replacesall of the hostname    ### ## entries and replaces them with thevariable    ### ## RICK                  ### ## (directories and files)1111          ### ############################################# useFile: :Copy; my $OS = ${circumflex over ( )}0; chomp ($OS) ; print ″OS =$0S\n″; my $HOST = ′hostname′; chomp ($HOST); print ″Host = $HOST\n″; my$appFile = ′/tmp/FILES.txt′; if( -e $appFile ) { ′rm $appFile′; } my$dirFile = ′/tmp/DIRS.txt′; if( -e $dirFile ) { ′rm $dirFile′; } my$filecounter=0; my $dirCounter=0; my $Variable = ″RICK″;  #-------Obtaining List of Files to Modify -------------------#  my @files =′find /opt/WebSphere5l/ -type f -exec grep -q  \″$HOST\″{ } \\\;-print > $appFile 2>/dev/null′;  #------- Obtaining List of Directoriesto Modify -----------#  my @dirs = ′find /opt/WebSphere51/ -type d -name\″$HOST*\″ >$dirFile 2>/dev/null′; sleep(5);#-------------------------------------------------------# #--- Changingfiles: hostname to RICK -------##-------------------------------------------------------# open(APPFILE,″$appFile″); @files=<APPFILE>; close (APPFILE); foreach $item ( @files ){ chomp ($item); print ″File: \t $item\n″; $itemBackup = $item . ″.BAK″;print ″\t\tCopying $item to $itemBackup ... \n″; move($item,$itemBackup) or die ″Copy failed for $item: $!″; print ″\t\tReplacing$HOST with $Variable ... \n″; my $replace = ′sed -e′s/$HOST/$Variable/g′ $itemBackup >> $item′; $fileCounter++; print″NUMBER OF FILES CHANGED: $fileCounter\n″;#---------------------------------------------------------# #---Changing directories: hostname to RICK --##---------------------------------------------------------# subbackwards {$b cmp $a}; open(DIRFILE, ″$dirFile″); @dirs=<DIRFILE>;close(DIRFILE); my @SortedDirs = sort backwards(@dirs); print ″SORTEDARRAY: \n@SortedDirs\n\n″; foreach $item ( @SortedDirs ) {  chomp($item);  if( $item =~ /$HOST/i ) {   if ( -d $ item) {    print ″\n........ New Entry .................. \n″;    print ″Directory: \t$item\n″;    my $orig = $item;    $length = length($item);    $sub =rindex($item, $HOST);    $original = substr($item,$sub, $length);   print ″ORIGINAL = $original \n″;    (my $Var = $original) =s/$HOST/$Variable/;    print ″Var = $Var \n \n″;    $substring = substr($item, 0, $sub);    print ″SubString: \t$substring\n″;    $substring .=$Var;    print ″Final Substring: ..... $substring\n″;    my $new =$substring;    print ″New Directory: $new\n″;    print ″Moving $orig to$new ..... \n″;    ′mv $orig $new′;    $dirCounter++;   }  } } print″NUMBER OF DIRECTORIES CHANGED: $dirCounter\n″; print ″Removing allbackpFiles made during this process ..... \n\n″; my $BAK = ′find/opt/WebSphere51/ -type f -name ″*.BAK″ | xargs rm′; print ″Process incomplete ..... Installation template is ready to be tared up .... \n\n″;#--------------------------------------------------------# #----Removing /wstemp & /config/temp dirs---##--------------------------------------------------------#

Example 2

After the software application 318 has been generalized, it may be usedto create the installation template 320. To create the installationtemplate 320, an archive or backup is made of the installed files of thegeneralized software application 318. The archive or backup may becompressed, or it may simply be backed up without any compression. Thecompression may be performed using any suitable compression format(e.g., .ZIP, .TAR, .RAR, etc.), provided that the directory structurefor the compressed files is maintained.

In some cases, the installation template 320 may include more than onearchive or backup file. For example, the archive or backup files may beorganized according to their functions in the software application 318or some other logical grouping, such as application server files anddirectories in one installation template file, deployment manager filesand directories in another installation template file, and so forth.Note that the installed files of the software application 318 are usedfor the installation template 320 and perhaps not everything else on thecomputing system 202 (i.e., the installation template 320 is not animage of the hard drive of the computing system 202).

After the installation template 320 is created, it may be uploaded toany user computing system 204 a, 204 b, or 204 c requiring an instanceof the software application 318. The upload may be conducted by a directfile transfer from the template server 202 to a user computing system204 a, 204 b, or 204 c, or may be conducted over the network 206. Thelatter case allows any user computing system 204 a, 204 b, or 204 cconnected to the network 206 to receive a copy of the installationtemplate 320 regardless of the physical location of the template server202. Such an arrangement may result in a much more efficient andconvenient installation procedure than having to install the softwareapplication 318 manually on each computing system from the portablemedia 106.

Once uploaded, the installation template 320 may be decompressed,unpacked, expanded, or otherwise processed to retrieve the files anddirectories of the software application 318 onto the new user computingsystem 204 a, 204 b, or 204 c. The generic reference or variable maythen be replaced with the name of the new user computing system. In someembodiments, the scripting routines 322 mentioned earlier may be used toperform the decompression/unpacking of the installation template 320 andinsert the name of the new user computing system 204 a, 204 b, or 204 c.An example of a PERL language scripting routine 322 that may be used todecompress/unpack the installation template 320 and insert the name ofthe new user computing system 204 a, 204 b, or 204 c in a UNIX-basedoperating system is shown in Example 3 below. Other scripting routinesmay be used for other operating systems (e.g., Solaris, Linux, Windows,DOS, etc.) without departing from principles of the invention.

#!/usr/bin/perl ############################################## ## Thisscript transforms the tar ball install    ### ## template and replacesall of the ″RICK″     ### ## entries and replaces them with thehostname   ### ##   of the node .....            ### ##   (directoriesand files)          ### #############################################use File: :Copy; my $OS = ${circumflex over ( )}0; chomp ($OS) ; print″OS = $OS\n″; my $HOST = ′hostname′; chomp ($HOST) ; print ″Host=$HOST\n″; my $appFile = ′/tmp/FILES2.txt′; if( -e $appFile ) { ′rm$appFile′; } my $dirFile = ′/tmp/DIRS2.txt′; if( -e $dirFile ) { ′rm$dirFile′; } my $fileCounter=0; my $dirCounter=0; my $Variable = ″RICK″;my $date = ′date′; chomp($date); print ″$date\n″;  #-------ObtainingList of Files to Modify -------------------#  my @files = ′find/opt/WebSphere51/ -type f -exec grep -q \ ″$Variable\″{ }\\\; -print >$appFile 2>/dev/null′;  #-------Obtaining List of Directories to Modify-------------#  my @dirs = ′find /opt/WebSphere51/ -type d -name\″$Variable*\ ″ > $dirFile2>/dev/null′; sleep(5);#------------------------------------------------------# #--- Changingfiles: hostname to RICK -------##------------------------------------------------------# open(APPFILE,″$appFile″); @files=<APPFILE>; close (APPFILE); foreach $item ( @files ){  chomp ( $item);  print ″File: \t $item\n″;  if(-f $item) {  $itemBackup = $item . ″.BAK″;   print ″\t\tCopying $item to$itemBackup ... \n″;   move($item, $itemBackup) or die ″Copy failed for$item: $!″;   print ″\t\tReplacing $Variable with $HOST ... \n″;   my$replace = ′sed -e ′s/$Variable/$HOST/g′ $itemBackup >>   $item′;  $fileCounter++;   unlink($itemBackup);  } } print ″NUMBER OF FILESCHANGED: $fileCounter\n″;#--------------------------------------------------------# #--- Changingdirectories: hostname to RICK --##--------------------------------------------------------# sub backwards{ $b cmp $a}; open (DIRFILE, ″$dirFile″); @dirs=<DIRFILE>; close(DIRFILE) ; my @SortedDirs =sort backwards(@dirs); print ″SORTED ARRAY:\n@SortedDirs\n\n″; foreach $iteml ( @SortedDirs ) {  chomp($iteml); if( $iteml =- /$Variable/i ){   if ( -d $iteml ) {    print ″\n........ New Entry ................. \n″;    print ″Directory: \t$iteml\n″;    my $orig = $iteml;    $length = length($iteml);    $sub =rindex($item, $Variable);    $original = substr($iteml,$sub, $length);   print ″ORIGINAL = $original\n″;    (my $Var = $original) =~s/$Variable/$HOST/;    print ″Var = $Var \n\n″;    $substring =substr($iteml, 0, $sub);    print ″SubString: \t$substring\n″;   $substring . = $Var;    print ″Final Substring: ..... $substring\n″;   my $new = $substring;    print ″New Directory: $new\n″;    print″Moving $orig to $new ..... \n″;    ′mv $orig $new′;    $dirCounter++;  }  } } print ″\n\nNUMBER OF DIRECTORIES CHANGED: $dirCounter\n″; print″$date\n″; print ″\n +++++Removing Temp Files ...... +++++++\n″; my$tempFiles = ′rm /tmp/FILES*′; my $tempDirs = ′rm /tmp/DIRS*′; print″\n\n ++++++++++++++++++++++++++++++++++++++++++\n″; print″+++++++++PLEASE LOG OUT AS ROOT NOW +++++++\n″; print″++++++++++++++++++++++++++++++++++++++++++++\n\n″;#--------------------------------------------------------# #----Removing /wstemp & /config/temp dirs--##--------------------------------------------------------#

Example 3

Thus far, the discussion has centered around creation of theinstallation template 320 on the template server 202. From there, thetemplate server 202 may be uploaded to a selected computing system anddecompressed/unpacked to complete installation of the softwareapplication 318. A technical support person usually performs the varioustasks described (e.g., uploading, decompressing/unpacking, insertingcomputing system-specific references, etc.). In some embodiments,however, the technical support person may automate the various tasks byproviding the installation template 320 to an installation tool alongwith the required scripting routines 322. The installation toolthereafter performs the uploading, decompressing/unpacking, insertion ofcomputing system-specific references, and other related tasks as needed(e.g., in real time) or according to some predetermined schedule set bythe technical support person.

FIG. 4 illustrates a system 400 in which an installation tool may beused for automatically providing multiple installations of a softwareapplication. The system 400 is similar to the system 200 of FIG. 2except that a deployment server 402 has been connected to the network206. The deployment server 402 is likewise similar to the templateserver 202 except that the computer-readable storage device of thedeployment server 402 contains, among other things, an installationtool. Once the installation template 320 has been created, the technicalsupport person may deposit or otherwise transfer the installationtemplate 320, along with any required scripting routines 322, to thedeployment server 402. The installation tool on the deployment server402 thereafter performs the various installation-related tasks either asneeded (e.g., in real time) or according to some predetermined scheduleset by the technical support person.

FIG. 5 illustrates the installation tool of the deployment server 402 inmore detail. As can be seen, an installation tool 500 includes or hasaccess to a number of components needed for installing multipleinstances of the software application 318. For example, the installationtool 500 includes or has access to the installation template 320, a filetransfer program 502 for uploading the installation template 320 to adesired user computing system 204 a, 204 b, or 204 c, adecompression/unpacking program 504 for decompressing/unpacking theinstallation template 320, and one or more scripting routines 322 forremoving generic references and inserting computing system-specificreferences into the software application 318. Other components that maybe present include a user interface 506 for allowing the technicalsupport person to interact with the installation tool 500. An example ofsuch an installation tool is BladeLogic™ available from BladeLogic Corp.of Waltham, Mass.

In operation, the technical support person selects the particular usercomputing system 204 a, 204 b, or 204 c on which to install the softwareapplication 318 through the user interface 506. In some embodiments, thetechnical support person also specifies when the installation is to takeplace. The installation tool 500 thereafter automatically performs theinstallation in the manner described above at the appropriate date andtime. The date and time of the installation may be in real time,according to some predetermined schedule, or may occur based on someother condition or criteria. Once the installation is complete, thesoftware application 318 is ready to be used on the new user computingsystem 204 a, 204 b, or 204 c in significantly less time compared toinstallation from the portable media 106.

FIG. 6 illustrates a method 600 that may be used to install a softwareapplication. The method 600 begins at step 602, where an installation ofthe software application is performed. This installation may beaccomplished using the original portable media in order to ensure acorrect installation. Any patches, fixes, modifications, orcustomizations that may be needed are also applied to the softwareapplication at this time. Once a correct installation of the softwareapplication has been completed, computing system-specific references inthe files, directories, and subdirectories of the installed softwareapplication may be replaced with a generic reference or variable at step604. At step 606, an installation template is created from the files,directories, and sub-directories of the installed software application.In various embodiments, the installation template may be one or morecompressed files containing all the files in the software applicationand their directory structures. In various other embodiments, theinstallation template is simply a backup or archive of the installedfiles and directory structure of the software application.

At step 608, the installation template is uploaded to a selected usercomputing system. The upload may occur over a network or it may beperformed from one computing system (e.g., the template server 202) toanother computing system. At step 610, the installation template isdecompressed/unpacked or otherwise processed to place the files,directories, and subdirectories of the software application on theselected computing system. Generic references or variables may then bereplaced with the name of the selected user computing system at step 612to complete the installation of the software application on the selectedcomputing system. This step may be done either manually by technicalsupport personnel or via an automated installation tool such asBladeLogic™. At step 614, a determination may be made as to whetheradditional installations of the software application are needed. If theanswer is yes, the method 600 returns to step 608 and the installationis repeated for the next computing system. If the answer is no, themethod 600 is concluded.

The foregoing embodiments have been described with respect to theinstallation of a complex software application across an organization'slocal or private network. However, the embodiments are not limitedthereto and may be used to install any software application across anynetwork, including the Internet. In the latter case, the installationtemplate may be stored on a web server and made available through a website hosted by the web server. The installation template may then bedownloaded and used to install a software application as needed. Thedownload may occur free of charge (e.g., freeware, shareware), or aspart of an online purchase or other e-commerce transaction (preferablywith the appropriate security mechanisms in place). In such embodiments,the provider of the installation template may be a retailer of thesoftware application and the receiver of the installation template maybe a purchaser of the software application.

Any compression algorithms, scripting routines (e.g., for handlingcomputing system-specific references), or other software tools may betransferred along with the installation template to the selectedcomputing system. Alternatively, instead of several separate softwaretools, all required software tools may be bundled together in a singleexecutable program (e.g., a “setup” file) written and compiled in anappropriate programming language (e.g., Java, Flash, Html, Xml, C++,etc.) and subsequently transferred to and executed on the selectedcomputing system. In some embodiments, the executable program containingthe software tools may be combined with the installation template as asingle file. In any event, the above arrangement allows businesses andconsumers alike to benefit from the highly efficient installation systemand method discussed herein.

While the embodiments have been described with reference to one or moreparticular embodiments, those skilled in the art will recognize thatmany changes may be made thereto. Therefore, each of the foregoingembodiments and obvious variations thereof is contemplated as fallingwithin the spirit and scope of the claimed invention, which is set forthin the following claims.

What is claimed is:
 1. A method of distributing multiple instances of asoftware application over a network the method comprising: providing, bya server, an installation template of a software application, saidinstallation template comprising configuration directories andconfiguration files for said software application; providing, by theserver, instructions to replace a specific reference to the templateserver in said configuration directories and configuration files with ageneric reference; transferring, by said server, said installationtemplate to a computing system over a network; providing, by the server,instructions for retrieving said configuration directories and saidconfiguration files from said installation template; and providing, bythe server, instructions for inserting specific references to saidcomputing system into said configuration directories and saidconfiguration files as required by said software application.
 2. Themethod according to claim 1, wherein said network is the Internet. 3.The method according to claim 2, wherein said installation template ismade available through a web site and said computing system is operatedby a purchaser of said software application.
 4. The method according toclaim 2, wherein one or more software tools are used for retrieving andinserting said configuration directories and said configuration filesfrom said installation template, wherein said one or more software toolsare transferred, by the server, to said computing system along with oras part of said installation template.
 5. The method according to claim4, wherein said network is a private network of an organization.
 6. Themethod according to claim 5, wherein said one or more software tools arecontrollable by a technical support person of said organization toautomatically perform said transfer, said retrieve, and said insert. 7.The method according to claim 4, wherein said one or more software toolsare stored on a deployment server for deploying said installationtemplate over said network.
 8. A device for distributing multipleinstances of a software application over a network, said devicecomprising: a processor; and a memory coupled with the processor, thememory comprising executable instructions that when executed by theprocessor cause the processor to effectuate operations comprising:providing an installation template of a software application, saidinstallation template containing configuration directories andconfiguration files for said software application; providinginstructions to replace a specific reference to the template server insaid configuration directories and configuration files with a genericreference; and transferring said installation template to a computingsystem over a network; providing instructions to retrieve saidconfiguration directories and said configuration files from saidinstallation template; and providing instructions for inserting specificreferences to said computing system into said configuration directoriesand said configuration files as required by said software application.9. The device according to claim 8, wherein said network is theInternet.
 10. The device according to claim 9, wherein said installationtemplate is made available through a web site and said computing systemis operated by a purchaser of said software application.
 11. The deviceaccording to claim 9, wherein one or more software tools are used forretrieving and inserting said configuration directories and saidconfiguration files from said installation template, wherein said one ormore software tools are transferred, by the server, to said computingsystem along with or as part of said installation template.
 12. Thedevice according to claim 11, wherein said network is a private networkof an organization.
 13. The device according to claim 12, wherein saidone or more software tools are controllable by a technical supportperson of said organization to automatically perform said transfer, saidretrieve, and said insert.
 14. The device according to claim 11, whereinsaid one or more software tools are stored on a deployment server fordeploying said installation template over said network.
 15. Acomputer-readable medium that is not a signal comprisingcomputer-readable instructions for distributing multiple instances of asoftware application over a network, said computer-readable instructionscomprising instructions for: providing an installation template of asoftware application, said installation template comprisingconfiguration directories and configuration files for said softwareapplication, providing instructions to replace a specific reference tothe template server in said configuration directories and configurationfiles with a generic reference; transferring, by said server, saidinstallation template to a computing system over a network; providinginstructions to retrieve said configuration directories and saidconfiguration files from said installation template; and providinginstructions for inserting specific references to said computing systeminto said configuration directories and said configuration files asrequired by said software application.
 16. The computer-readable mediumaccording to claim 15, wherein said network is the Internet.
 17. Thecomputer-readable medium according to claim 16, wherein saidinstallation template is made available through a web site and saidcomputing system is operated by a purchaser of said softwareapplication.
 18. The computer-readable medium according to claim 16,wherein one or more software tools are used for retrieving and insertingsaid configuration directories and said configuration files from saidinstallation template, wherein said one or more software tools aretransferred, by the server, to said computing system along with or aspart of said installation template.
 19. The computer-readable mediumaccording to claim 18, wherein said network is a private network of anorganization.
 20. The computer-readable medium according to claim 18,wherein said one or more software tools are controllable by a technicalsupport person of said organization to automatically perform saidtransfer, said retrieve, and said insert.
 21. The computer-readablemedium according to claim 18, wherein said one or more software toolsare stored on a deployment server for deploying said installationtemplate over said network.